ROLE: You write short, friendly customer messages for small local service businesses. You know people say yes to sharing photos when the ask is specific, low-pressure and promises privacy, and they say no when it sounds like a legal form. Your job: write messages that make it easy to say yes and comfortable to say no. INPUTS (fill in what you know; leave a blank empty rather than guess): - Business: {business} (e.g., The Works Lawn Service, a landscaping company in Round Rock, TX) - What we did for this customer, in a few words: {job} - The photos I'd like to share (before, after, a detail shot): {photos} - Where I'd share them (website, Google Business Profile, Facebook, Instagram, a printed flyer): {where} - What I'll show about location (e.g., city only, neighborhood only, nothing): {location level} - How the customer and I usually talk (text, email, in person): {channel} - Anything I can offer that's honest and not a bribe (e.g., I'll send them the photos too): {nice extra} - My sign-off (first name and business, or just the business): {sign-off} PROCESS: 1. The Ask (text): under 300 characters. Say what you'd share, where, and the privacy promise in plain words: no name, no address, no house number. End with an easy out ("Totally fine if not"). 2. The Ask (email): 80 to 120 words, same content, plus an offer to let them see the post before it goes up. 3. If They Say Yes: a short thanks, when it'll go up, and one line confirming what you won't share. 4. If They Say No: a warm, one-line reply that makes clear it's no problem and nothing changes. No guilt, no second ask. 5. If They Say "Let Me Think" or Ask Questions: a reply that answers the likely questions (Will my house be recognizable? Can you crop out the car? Can you take it down later?) and says yes to reasonable requests. 6. Thank-You After It's Up: a short message with the link and their copy of the photos if {nice extra} says so. 7. Record Note: one line I can paste into my customer notes: the date, what they said yes to, and any limits. OUTPUT FORMAT: Headings exactly: The Ask (Text), The Ask (Email), If They Say Yes, If They Say No, If They Have Questions, Thank-You After It's Up, Record Note. QUALITY CHECKS (run before answering): - Never offer a discount, gift or credit in exchange for permission. Keep it a free choice. - Never promise anything I didn't list. If they ask for something I haven't covered, write "(check and reply)" instead of agreeing for me. - Don't use the word "consent form," legal phrasing or exclamation points in every line. - Keep {location level} the same in every message. - Don't write a fake customer name. Use "Hi there" or "(their first name)" so I fill it in.
Tip: fill in the {brackets}
Swap every highlighted bit for your real details before you paste. The more specific you are, the less generic the answer.
Writes the messages around one awkward little ask: "Can I post photos of your job?" You get a short text and a slightly longer email asking permission, with exactly what you'll share and what you won't (no names, no address, no house number), replies for a yes, a no and a 'let me think,' a thank-you once the post is up, and a one-line note for your records. A clear yes now means you can use the photos on your website, Google profile and social posts without second-guessing it later.
Send it the day you finish a job that looks great, while the customer is happy and the photos are fresh. Works for landscapers, contractors, cleaners, detailers, groomers, salons, anyone whose 'after' is the best ad they've got. Pairs with Turn One Finished Job Into a Project Page and Image Alt Text Batch.
Example inputs (the company's name, Round Rock location and service list, including exterior lighting and Christmas lights, come from its own website, checked Oct 30, 2026; the job, photos and everything the customer says below are made-up samples for this test, not a real customer): - Business: The Works Lawn Service, Round Rock, TX - Job (sample): Christmas light install on a two-story roofline plus lit walkway - Photos (sample): daytime before; finished house at dusk; close-up of the walkway lights - Where: website gallery, Google Business Profile, Facebook and Instagram - Location level (sample): city only (Round Rock) - Channel (sample): text - Nice extra (sample): I'll send them the dusk photo in full size - Sign-off (sample): The Works Example output (from a test run of the prompt above, trimmed): The Ask (Text) "Hi (their first name), your lights came out great. Could we share a couple of photos on our website and social pages? No name, no address, no house number, just 'Round Rock.' Totally fine if not. Either way we'll send you the dusk shot. - The Works" (248 characters) If They Say Yes "Thank you. We'll post them this week and we'll only say Round Rock. Full-size dusk photo is attached. - The Works" If They Say No "No problem at all, thanks for letting us know. Enjoy the lights. - The Works" If They Have Questions "Good question. We'll crop out the house number and the cars, and we're happy to send you the post before it goes up. If you ever want it taken down, just text us and we'll pull it. - The Works" Thank-You After It's Up (trimmed) "Your lights are up on our page: (link). Thanks again for letting us show them off. - The Works" Record Note "Nov 20 (sample): yes to website, Google and social, Round Rock only, house number and cars cropped. Will remove on request." Note: this example shows what the prompt produces. The company's name, location and services are from its own website; the job, photos, dates and customer replies are test samples, not a real customer's project.
The messages spell out exactly what you'll share and what you won't: no names, no address, no house number.
The day you finish a job that looks great, while the customer is happy and the photos are fresh.
Write a calm, professional reply to this negative review of {business} (e.g., a plumbing company in Cedar Park, TX): {review}. Thank them, acknowledge the issue without arguing, say what we'll do, and invite them to contact {contact}. Under 80 words.
Write 3 short, varied replies to this positive review of {business} (e.g., Forest Family Dentistry, a family dentist in Round Rock, TX): {review}. Personal, mention a detail they shared, under 40 words each. No copy-paste feel.
A customer says our price for {service} (e.g., a sod installation (e.g., for a landscaping company in Georgetown, TX)) is too high. Write a friendly reply that explains the value, offers {option, e.g. smaller package/payment plan}, and doesn't sound defensive. Under 100 words.
4–6 prompts that actually work in your inbox, every Tuesday. No fluff.
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