Here is a transcript of a customer call: {transcript} (e.g., a customer call to an HVAC company in Round Rock, TX). Write a summary in under 120 words: who called, what they wanted, what we agreed, any deadlines or prices mentioned, and the customer's mood. Don't add anything not in the transcript.
Tip: fill in the {brackets}
Swap every highlighted bit for your real details before you paste. The more specific you are, the less generic the answer.
What it does
Summarizes a customer call transcript in under 120 words, covering who called, their request, agreements, any stated deadlines or prices, and their mood. Limits the summary to information in the transcript.
When to use it
Use it when you need a brief internal record of a customer conversation without rereading the full transcript.
Example result
Example inputs:
Illustrative scenario, not a real customer interaction.
- transcript (invented, short): Caller [customer name], a Round Rock homeowner, says the upstairs AC runs constantly and the bedrooms sit at 80°F. The system is about 11 years old. The office offers a diagnostic visit Thursday between 8 and 10am; the service fee is explained and the caller agrees. The caller asks whether replacing the system makes more sense, and is told the tech will advise after diagnosis. The caller worries about cost and asks about financing; the office says it will send information [CHECK]. The caller asks for a text when the tech is on the way. Mood: frustrated but polite.
Example output:
Who called: [customer name], a Round Rock homeowner.
What they wanted: help with an upstairs AC that runs nonstop while the bedrooms sit at 80°F (the system is about 11 years old).
What we agreed: a diagnostic visit Thursday, 8–10am. The service fee was explained and accepted. The tech will advise on repair vs replacement after diagnosis.
Deadlines/prices: Thursday 8–10am window. Service fee discussed (amount not stated in the call).
Follow-ups: send financing info; text the customer when the tech is en route.
Mood: frustrated but polite, and worried about cost.
(97 words)
FAQ
What happens if the call contains no price or deadline?
The summary should not invent one. The prompt only asks for deadlines or prices that were mentioned.
Does this transcribe an audio recording?
No. This prompt starts with a written transcript that you provide.
Write a calm, professional reply to this negative review of {business} (e.g., a plumbing company in Cedar Park, TX): {review}. Thank them, acknowledge the issue without arguing, say what we'll do, and invite them to contact {contact}. Under 80 words.
Write 3 short, varied replies to this positive review of {business} (e.g., Forest Family Dentistry, a family dentist in Round Rock, TX): {review}. Personal, mention a detail they shared, under 40 words each. No copy-paste feel.
A customer says our price for {service} (e.g., a sod installation (e.g., for a landscaping company in Georgetown, TX)) is too high. Write a friendly reply that explains the value, offers {option, e.g. smaller package/payment plan}, and doesn't sound defensive. Under 100 words.