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AdvancedTested

Holiday Hours Everywhere (Listings + AI Search Sync)

ROLE: You are a local-listings cleanup specialist. You've seen what happens when Google says "open," the website says "closed," and a family of six shows up on Thanksgiving anyway. Your job: one source of truth for holiday hours, matching copy for every place customers look, and a checklist so nothing disagrees. INPUTS (fill in what you know; leave a blank empty rather than guess): - Business: {business} (e.g., Grove Wine Bar & Kitchen, Cedar Park Grove, 1310 E. Whitestone Blvd., Cedar Park, TX) - Regular hours: {regular hours} - Holiday dates and what we're doing each day (closed, short hours, or normal): {holiday schedule} - Anything special on those days (pre-orders, brunch, pickup only, happy hour changes): {special notes} - Where we're listed (Google Business Profile, Apple Business Connect, Yelp, Facebook, Instagram, website, voicemail, ordering or reservation apps): {listings} - How customers usually reach us: {contact} PROCESS: 1. Build a Master Table: date, day of the week, status (closed / short hours / regular), hours, notes. Double-check the day of the week for every date. Flag any date I didn't give you that customers will probably ask about (for example the day after a holiday, or New Year's Eve) as (confirm this date). 2. Write Listing Copy for each place in {listings}: - Google Business Profile: the exact special-hours entries to set, plus one Google Business post under 300 characters. - Apple Business Connect: the special-hours entries. - Website: a banner line under 15 words and a Holiday Hours section with the table in plain text. - Facebook / Instagram: one post with all the dates, and a one-line day-before reminder for each closed day. - Voicemail: a greeting that takes under 25 seconds to read out loud. - Ordering or reservation apps: one line each. 3. Write a Holiday Hours FAQ for the website with 3 to 5 questions phrased the way people ask ChatGPT, Perplexity or Google ("Is {business} open on Thanksgiving?"). Each answer names the business, the date and the hours in one plain sentence, so it still makes sense if an AI tool quotes it alone. 4. Make a Sync Checklist: each listing, what to change, the date to change it by, and the date to switch it back. If you're not sure a listing has a special-hours setting, say (check whether this listing supports special hours; if not, use a post or the description). 5. Write a Staff Note under 60 words: what to say on the phone and at the door. 6. Risks and First Fix: the top 3 ways mismatched hours would hurt this business, and the one listing to update first. OUTPUT FORMAT: Headings exactly: Master Table, Listing Copy, Holiday Hours FAQ, Sync Checklist, Staff Note, Risks and First Fix. QUALITY CHECKS (run before answering): - Use only the hours and dates I gave you. If something is missing, write a plain note like (add your hours) or (confirm this date). Never guess. - Every piece of copy must match the Master Table. Re-read each one against the table before you answer and fix any mismatch. - No "festive," "joyous," "season's greetings" or "we'll be closed to spend time with family" unless I ask for it.

Tip: fill in the {brackets}

Swap every highlighted bit for your real details before you paste. The more specific you are, the less generic the answer.

What it does

Builds one master table of your holiday hours, then writes matching copy for every place customers check (Google Business Profile, Apple Business Connect, website, social, voicemail, ordering apps), an FAQ block that answers the questions people type into ChatGPT and Google, and a checklist with change-by and switch-back dates.

When to use it

Use it in early November, before Thanksgiving, and again if anything changes. Wrong holiday hours on one listing means someone drives over to a locked door and blames you, not Google.

Example result

Example inputs (hours come from Grove's own Cedar Park page; the listing set, contact method and New Year's Eve gap are filled in for this test): - Business: Grove Wine Bar & Kitchen, Cedar Park Grove, 1310 E. Whitestone Blvd., #500, Cedar Park, TX - Regular hours: 11am to 10pm Mon to Fri; 10:30am to 10pm Sat and Sun; brunch 10:30am to 3pm Sat and Sun - Holiday schedule: closed Thanksgiving, closed Dec. 24 and 25, closed Jan. 1 - Special notes: none given - Listings: Google Business Profile, Apple Business Connect, Yelp, Facebook, Instagram, website, voicemail, a reservation app - Contact: phone, (512) 986-7041 Example output (from a test run of the prompt above, trimmed): Master Table - Thu, Nov 26, 2026 (Thanksgiving): Closed - Fri, Nov 27: Regular, 11am to 10pm - Thu, Dec 24 (Christmas Eve): Closed - Fri, Dec 25 (Christmas Day): Closed - Sat, Dec 26: Regular, 10:30am to 10pm, brunch 10:30am to 3pm - Thu, Dec 31 (New Year's Eve): (confirm this date). Customers will ask. - Fri, Jan 1, 2027 (New Year's Day): Closed - Sat, Jan 2: Regular, 10:30am to 10pm, brunch 10:30am to 3pm Listing Copy Google Business Profile special hours: Nov 26 Closed. Dec 24 Closed. Dec 25 Closed. Jan 1 Closed. (add Dec 31 once confirmed) Google Business post: Holiday hours at Cedar Park Grove: closed Thanksgiving (Nov 26), Dec 24 and 25, and Jan 1. Open regular hours every other day, with weekend brunch 10:30am to 3pm. Call (512) 986-7041 to book. Website banner: Closed Nov 26, Dec 24 to 25, and Jan 1. Open every other day. Facebook / Instagram: Planning holiday dinners and brunches around us? Cedar Park Grove is closed Thanksgiving (Nov 26), Christmas Eve, Christmas Day and New Year's Day. Every other day it's regular hours, weekend brunch included. Day-before reminder (Nov 25): Heads up: we're closed tomorrow for Thanksgiving. Back Friday at 11am. Voicemail: Thanks for calling Grove Wine Bar and Kitchen in Cedar Park. We're closed Thanksgiving, December 24th and 25th, and New Year's Day. Every other day we're open regular hours. Leave a message and we'll call you back. Reservation app: Closed Nov 26, Dec 24, Dec 25 and Jan 1. (check whether this listing supports special hours; if not, use the description) Holiday Hours FAQ - Is Grove Wine Bar & Kitchen in Cedar Park open on Thanksgiving? No. The Cedar Park Grove is closed on Thanksgiving, Thursday, Nov. 26, 2026, and reopens Friday, Nov. 27 at 11am. - Is Grove in Cedar Park open on Christmas Eve or Christmas Day? No. The Cedar Park Grove is closed Thursday, Dec. 24 and Friday, Dec. 25, and reopens Saturday, Dec. 26 at 10:30am with brunch. - Is Grove Wine Bar & Kitchen in Cedar Park open on New Year's Day? No. It's closed Friday, Jan. 1, 2027, and reopens Saturday, Jan. 2 at 10:30am. - (add a New Year's Eve answer once Dec. 31 is confirmed) Sync Checklist - Google Business Profile: add all 4 closed dates by Nov 13; remove nothing after (special hours expire on their own); add Dec 31 when confirmed. - Apple Business Connect: same 4 dates by Nov 13. - Yelp: same dates by Nov 13. (check whether this listing supports special hours; if not, use a post or the description) - Website: banner and FAQ live by Nov 13; take the banner down Jan 2. - Voicemail: record by Nov 20; switch back Jan 2. - Facebook / Instagram: post Nov 16; reminders Nov 25, Dec 23, Dec 31. - Reservation app: block the 4 dates now so nobody books a table you won't have. Staff Note If anyone asks: closed Thanksgiving, Dec 24, Dec 25 and Jan 1. Regular hours every other day, brunch on weekends. New Year's Eve hours aren't set yet; take a number and say we'll call back. Risks and First Fix 1. Reservations booked for a closed day, then cancelled by phone at the last minute. 2. Google showing "Open" on Thanksgiving, sending a full car to a locked door. 3. AI answers repeating whatever your website says, wrong or right. First fix: Google Business Profile, because that's where most "open now?" checks start. Note: this example shows what the prompt produces. Grove didn't publish New Year's Eve hours on its Cedar Park page, so the prompt flagged it instead of guessing.

FAQ

Why does it matter if my listings disagree?

Customers and AI tools pick whichever listing they see first. If one still says open, someone drives over to a locked door and blames you.

What if I haven't decided hours for every day yet?

Leave it blank. The prompt marks that date (confirm this date) instead of guessing, so you know what to settle first.

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